Privacy Policy

PowdAir Privacy Policy

At PowdAir we respect your privacy and are committed to protecting it.

This policy explains how we collect and use personal information about people who visit our site or contact us, and how we keep it secure.

How we collect information from you.

We collect information about you when you use our site, subscribe to our mailing list, purchase a product or service from us, or contact us.

What information we collect from you.

We may collect your name, address and email address from your use of the site, contacting us, and subscribing to or ordering our products or services. If you purchase a product or service from us by credit/debit card, your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions.


We may collect website activity information about you such as your IP address, browsing activity, what pages are accessed and what links are accessed through the use of Cookies in order to help improve our site. It is possible to turn off cookies within your browser by going to Tools, Internet Options, Privacy and selecting to block cookies. Some features on the website might be disabled if cookies are blocked.

How we use your information.

We may use your information to:

  1. Process and fulfil orders that you have submitted.
  2. Contact you with communications which you have either requested or that we feel may be of interest to you.
  3. Keep you updated with information relating to events, holidays, or services that we organise.
  4. Provide you with any services or products that you request or purchase from us.
  5. Improve our service by seeking your views and comments.
  6. Send you marketing communications to keep you up to date with our latest news, events, offers, sponsors, brochures, promotions or competitions that we think may be of interest to you.


How long we hold your data.

We will hold your personal information on our systems for as long as necessary for the relevant purpose.

Sharing your information.

We will not rent or sell your information to third parties and we will not share your information with third parties for them to use for their own direct marketing purposes, unless you authorise us to do so, or we are required to do so by legal obligations. With your consent, we may share your information with third party business partners for the purpose of providing information or a service to you. These third parties will have their own privacy policy in place and we encourage you to review their privacy policy.

If you do not want to receive direct marketing communications from us, you can unsubscribe by visiting the unsubscribe page on this website or emailing us at

Links to other websites.

Our website may contain links to other websites. This privacy policy applies only to our website and we encourage you to review privacy policies on other websites you visit. We cannot be held responsible for the privacy policies and practices of other websites, even if you access them using links on our website, or equally if you are linked to our website from a third party site.


Under 16s.

We are committed to protect the privacy of children aged 16 or under. If you are aged 16 or under, please get your parent/guardian’s permission beforehand whenever you provide us with personal information.

How we store, protect, and transfer your information.

We may store and process your information on our servers and systems in the European Union (EU) or any other country in which our service providers maintain facilities. As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (EU). For example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.
If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

We take steps to ensure your information is stored and treated securely and use commercially reasonable safeguards to preserve the integrity and security of all information collected through our website.

Non-sensitive details (for example your email address) are transmitted normally over the internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

Your choices about your information.

You have the choice about whether you wish to receive information from us. If you do not wish to receive direct marketing communications from us about our products or services, then you can unsubscribe via the unsubscribe page or emailing us at We will not contact you for marketing purposes by mail, email, phone or text message unless you have given your prior consent. You can change your preferences at any time be emailing us at